FREE SHIPPING TO ALL OVER INDIA 100% GENUINE

Shipping and Delivery Policy

We ship only all over India through registered domestic courier companies (ecomexpress / trackon /shree maruti courier), Delivery Boys and /or speed post only. Most of the products are our in-stock inventory. Generally we do ship products within 2-3 working days from the day when the orders placed.

Delivery of the orders to the end customers depends on the Pin Code and serviceability of courier companies (ecomexpress / trackon /shree maruti courier) for that area. In general, within the City (i.e Kolkata) delivery takes within 2-3 working days. If outside of the City then the delivery timeline varies in between 5 to 7 days. In metro cities, delivery is comparatively faster.

Thetoyhouse.in is not liable for any delay in delivery by the courier company / postal authorities due to their internal problems or delays because of incomplete delivery address given by customers. Also please note due to unavoidable circumstances like Natural Calamity, Pandemic, Changes in Government Policies, there might be changes in Delivery schedule.

Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us immediately so that we can assist you in filing a claim with the shipping carrier.

Cancellation

There is a Cancel button present against the Order in Order History section.Please note, It may take 3-5 working days ti get the money debited back to customers account

Returns

Please refer to our Return Policy for information on returning items purchased from our store.

Contact Information

If you have any questions about our shipping and delivery policy, please contact us at contact.toyhouse@gmail.com or call us at (+91) 6295017239.